The Tipping Point : How Little Things Can Make a Big Difference

The Tipping Point : How Little Things Can Make a Big Difference


Media:Paperback
Author:Malcolm Gladwell
Publisher:Back Bay Books
Release date:07 January, 2002
List price:$14.95
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The Tipping Point : How Little Things Can Make a Big Difference

Average rating:
A Great Book For Marketers
This book should become required reading for marketing professionals. While an interesting read from a social studies perspective, The Tipping Point reveals how big-time marketing campaigns can be a lot less important than more creative word-of-mouth and viral marketing techniques. Gladwell uses numerous examples from history, health care epedimics and the world around us to illustrate how making a product or message 'sticky' can be far more important than spending a lot of money on traditional advertising. I loved the illustration regarding Paul Revere, as well as the description of the chapters on the power of context. Maybe I liked this book because Gladwell proved that my instincts regarding really good marketing are true; we all love to be proved right. Good marketing is more a function of creativity and good testing, and not how much money you spend. The book also is easy reading and makes great dinner and cocktail party conversation.
Entertaining and Somewhat Useful
Malcolm Gladwell wrote The Tipping Point to explain why small things often cause an idea, product, tv show, book, etc. to suddenly become somewhat popular.

Gladwell tells us that epidemics are caused or changed by seemingly small or unrelated things; by epidemics he usually means fads, but sometimes means cultural changes or true epidemics. He says that they are affected by a relatively few number of people (social butterflies, experts and salesmen), the "stickiness factor" (how interesting or contagious the actual thing being transmitted is) and the power of context (external factors).

The best part of the book is Gladwell's writing style. He writes this serious non-fiction book in a very light, conversational, almost stream of consciousness style. While writing about a general topic to explain his points, Gladwell interrupts himself to give anecdotes to support all his points. These anecdotes are always interesting--there is not a single fad or epidemic that he discusses that did not hold my attention--even if they do not always support the larger point he is making.

Therefore, no matter what you think of his arguments, after you read this book, you will be intellectually stimulated and have a lot of information about subjects as random as suicide rates in the South Pacific and Hush Puppies.

The weak point is that Gladwell is obviously overselling the idea that he has come up with something novel. Hard sciences and, in mathematics, chaos theory long ago figured out that little things can make a surprisingly big difference in almost unrelated events. We instinctively know all these things about human society as well. We all know that some people know everyone and transmit their views to everyone they know. We all know that some people are great salesmen or are experts in arcane things and that these people have great influence. We all know in our lives that small almost random tweaks can make the difference between an idea or product succeeding and failing. We've all seen that adding color or changing a pie chart to a bar chart, etc. can make the difference in a presentation for work or that adding or subtracting a character on TV can make the difference (look at what a difference an actress cutting her hair made on the TV show "Felicity").

Nevertheless, Gladwell does a great job of assigning words to all these things that we know by instinct. And we can ignore the fact that he is a classic "salesman" and is trying to make us believe that he has come up with new ideas rather than a new vocabulary and interesting anecdotes.

Interesting, compelling & useful non-fiction
This was a fascinating book. Gladwell seeks to explain how ideas can be passed like viruses, how ideas reach a "tipping point" when many people start adopting them and how this exponential growth of these ideas often takes us by surprise. I am constantly being reminded of the anecdotes that Gladwell uses to illustrate his points. There were stories regarding how cracking down on non-paying subway riders helped encourage the reduction of crime in New York City, how breast cancer education taught to hairdressers was more effective than many other means of education and why much of our anti-drug campaign may actually increase the likelihood of teens smoking or using drugs. Gladwell tries to explain all these phenomena through the theory of the "tipping point". Gladwell has been so successful in the marketing for this book that the tipping point has entered our cultural lexicon. I see it pop up in news articles all the time now. Gladwell forces his theory onto some situations and his evidence is not statistically overwhelming but the rationale of his argument is compelling and difficult to deny. A winner.
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